Help & Support

In the instance that an account is terminated with an active membership subscription, players may request to have the remainder of the active membership subscription moved to a new account. For verification purposes, players must contact us at from the email address associated with their terminated account, and that same email must be connect to and verified on their new account. Membership transfers are not guaranteed. Like refunds, we have the ability to refuse membership transfers to any player for any reason.

Please review our Terms of Service for more information: https://worldtobuild.com/legal/terms